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Dear Shivam:

August 11, 2010

This is a letter to the Kodak Support Specialist I chatted with today about my malfunctioning printer.

Dear Shivam:

I can assure you that Microsoft Word is not the reason why my printer is pulling paper in crooked and therefore printing a crooked image.  I can also assure you that changing the orientation of the paper only means that the image will print ‘landscape’ while the paper is fed through ‘portrait’–I tried that (as I mentioned). 

You’ve done a stellar job of not helping me fix this problem.  When you told me that Microsoft Word was the issue I decided that your ability to help me amounted to just about zero. 

At least you have a fun name to try to pronounce.



Don’t you just love throwing 30 minutes of time away on something like that?!  Sheesh! 

Stay tuned for the next episode of: Printing Invitations: the crooked saga!

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